Missions

After a powerful cyclone made landfall in Mozambique in the night between 14 and 15 March, TSF teams deployed to the coastal area of Beira to provide communication means to the affected population.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

Technical experts and logisticians from the European Commission's Humanitarian Aid and Civil Protection Service received training in emergency telecommunications from TSF in Nairobi.

In response to the severe food crisis in northern Kenya and its neighboring countries in the Horn of Africa, TSF dispatched a team to the affected area of Dadaab in northeastern Kenya. TSF were are responsible for connecting the crisis centre for NGOs working in the region.

After almost two years of drought, the situation in northern Kenya deteriorated in the summer of 2011. TSF partnered with VSF-Germany to conduct Cash For Work activities in South Marsabit District, Turkana West, North Horr and Loyangalani. Thanks to TSF's expertise, beneficiaries were able to be paid by the M-PESA mobile payment system.

The northern suburbs of Bangkok are under water. TSF evacuated its regional base and set up telephony operations in neighborhoods where the network had been affected.

Between August 2010 and February 2011, TSF trained 102 staff members from organisations and humanitarian agencies in Asia and Central and Latin America to improve effective use of telecommunications service in emergency situations.

TSF developed an information system to facilitate pregnant women's access to malaria treatments on the Burmese border.

The heavy rains in the autumn of 2010 caused major floods in southern Thailand and northern Malaysia. A TSF team deployed to the Hat Yai province, where water levels had reached 3m, to assess the state of communications networks. TSF supported relief efforts as well as the local population.

The flood of the Zambezi River exceeded the alert level by 3m at the beginning of 2008. More than 100,000 Mozambicans were displaced in temporary accommodation camps. At the request of UNCEF, TSF supported the ETC in the coordination centres of Mopeia, Caia and Mutarara. The team then traveled through the temporary camps to offer free calls to those affected. More than 1000 families were able to give news to their loved ones.

Weeks of heavy rains triggered flash floods along the Zambezi river and its tributaries, washing away homes, bridges, livestock and crops in four central provinces (Tete, Manica, Sofala and Zambezia). In coordination with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and Unicef, Télécoms Sans Frontières (TSF) responded to the emergency by deploying a first communication centre at the office of the National Disaster Management Institute of Mozambique (INGC) in Caia, only 24 hours after the activation of the Emergency Telecommunications Cluster (ETC) on February 15th.